Category: Web Browsers

Web Sites Mysteriously Logs The User Off

Authenticated Web sites like the Gmail web app and will cause any web site using http authentication to log off when the logoff feature is used. Specifically, logging out of Filedrawers or OWA will cause the user to logout of

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Google Chrome Menu Bar

Issue: cannot see the menu bars in Google Chrome like I did in Windows Internet Explorer Resolution: Google Chrome doesn’t have a menu bar, all of those actions can be done from the “list”  icon on the upper right next

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FireFox And Trend Micro Plugin Issue

Issue: Trend micro plugin does not work in Firefox Resolution: We are aware and working with ITS to resolve this issue.

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Cannot Access My Unc Charlotte from Home Computer

What internet provider are you using?  Currently, HughesNET is not capable of using 49er express. There is no known solution.   According to ITS, “There is a known problem with that ISP and My Unc Charlotte.  There is not a

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Cut, Copy, and Paste in Mozilla Firefox

By default, Firefox does not allow unprivileged scripts to Cut, Copy, or Paste text from a rich text editor.    You have to edit (or create if it doesn’t exist) the user.js file inside of your Firefox profile to enable this

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Google Chrome – Printing

Issue: when printing from Google Chrome the default mode may be to print to a PDF file – its not obvious how to print to a locally attached or network printer. Resolution: Click on the “Change” button on the destination section

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Error Message In Google Chrome

Issue:  Every time I start Chrome  I see multiple of the following messages:               Resolution: Close Chrome Delete the ‘Web Data’ file from W:\AppData\Roaming\Google\Chrome\User Data\Default Reopen Chrome

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Can’t save Firefox bookmarks

Issue: When using Firefox, a user can’t save or edit bookmarks. Solution: Firefox saves its bookmarks in a file called ‘places.sqlite’ inside the Firefox profile folder.  On Mosaic, this folder should be: ‘W:\AppData\Roaming\Mozilla\Firefox\Profiles\(profile_name). To resolve this issue, first close Firefox.  Now

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