Cadence offers read-only accounts on their support web site. These accounts offer access to the knowledgebase and online manuals. These accounts may NOT file support requests.
Here is the information and restrictions for the accounts:
- Reference Key for University of North Carolina – Charlotte is 606-uncc1014
- Only University staff, faculty and students may use this Reference Key
- Anyone using this Reference Key must sign-up using a personal university domain email address
- Alias may not be used
- Users can sign up at https://support.cadence.com
Support issues must still go though the Mosaic help desk.