Category Archives: Remote Access

COEFiles Log off

When you are using COEFiles (coefiles.uncc.edu) on Firefox in Mosaic, you will be unable to log out of the website.  This is a known issue with Mozilla Firefox on Mosaic.  The workaround for this is to use Internet Explorer when … Continue reading

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NX Client and Mac OS X Lion Issue

There is currently an issue with NX Client and Mac OS X Lion.  NoMachine is currently working on this and is set to release a stable version of their NX Player software shortly.  Until then, users can connect to Mosaic … Continue reading

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Cannot Access 49er Express from Home Computer

What internet provider are you using?  Currently, HughesNET is not capable of using 49er express. There is no known solution.   According to ITS, “There is a known problem with that ISP and 49er Express.  There is not a configuration … Continue reading

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Web Sites Mysteriously Logs The User Off

Authenticated Web sites like Outlook Web Access and coefiles.uncc.edu (filedrawers) will cause any web site using http authentication to log off when the logoff feature is used. Specifically, logging out of Filedrawers or OWA will cause the user to logout … Continue reading

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Cannot read .bashrc when using ssh from standalone non-windows machine with kerberos installed

Conditions: You are trying to use ssh to connect to a Mosaic Linux. You are on a standalone non-windows machine (Linux, Mac OS X,…) machine The standalone machine has Kerberos and OpenAFS installed When running ssh, it doesn’t ask you … Continue reading

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File Drawer – Uploading and downloading file time limit and size limit

Uploading: There is a 4 hour maximum time limit right now. The size upload limit is 2GB.   Downloading: Files have a limit of 4 hours. There is no size limit, but local limits like the 2GB file size limit … Continue reading

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How the Novell Logon works

Ok this is how this works…   We have a “relationship” setup with ITS to adhere to certain standards when someone uses the Novell Logon from COE (in Mosaic).  When the logon occurs, ITS is only supposed to map 2 … Continue reading

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NX Client Startup Error

Ever since the release of Linux Connectivity people started using NX Client. They get an error about a .nx folder. The error is the same as below:                   To resolve this: Start -> … Continue reading

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Cadence IC5 and Cadence Encounter crash on NX Client

The problem you see is that Cadence IC5 and Cadence Encounter are crashing when it is run through the NX client remote access program.     Cadence gives the following error when run through a terminal and the 75dpi fonts are … Continue reading

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Logging into Secure not Anonymous

When using the windows file manager to connect to an FTP server, you must use the following syntax “ftp://user@ftp.uncc.edu”. Since he didn’t use that syntax in the file manager, he connected anonymously instead of using his Mosaic account.   We … Continue reading

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