Category Archives: Operating System

Microsoft Word Template Files in Windows 7

In Windows 7, the MS Word template files are stored here: H:\AppData\Roaming\Microsoft\Document Building Blocks\1033\14

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NX Client and Mac OS X Lion Issue

There is currently an issue with NX Client and Mac OS X Lion.  NoMachine is currently working on this and is set to release a stable version of their NX Player software shortly.  Until then, users can connect to Mosaic … Continue reading

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Computer becomes unresponsive when opening PDF files

Problem: Your computer becomes unresponsive after trying to open a PDF file from the internet or email.   Solution: First, exit all programs, then run:   Start->All Programs->Mosaic XP->Mosaic XP Utilities->Adobe Reader   Doing this should reset the users Adobe … Continue reading

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Decision Tool 5.0 compile error

Problem: When launched, any Decision Tools product faults with the following Visual Basic error: Compile error in hidden module: AddInInitialization Cause: In this instance, Bentley V8i (more specifically PondPack) has been installed overwriting the registry key that instructs Windows which … Continue reading

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JBuilder 9 Registration

Problem: When JBuilder 9 (Start -> [All Programs] -> Mosaic XP -> Programming -> Borland JBuilder -> Borland JBuilder 9 Personal) is launched for the first time, it complains it is not registered and requests either a registration key or … Continue reading

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Solidworks 2009: Simulations can result in a hardware I/O error

Solidworks does not like to run simulations over the network. To work around this problem:   Copy the model file to the local drive. (e.g. C:\temp) Set up the simulation. Go into the simulation properties by right clicking the Study … Continue reading

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How to play DVD’s on Mosaic

There are several ways to play DVDs on Mosaic. You can use Windows Media Player[1], VLC Media Player[2], or PowerDVD[3].   1. Start > All Programs > Windows Media Player 2. Start > All Programs > Mosaic XP > Internet > VLC Media Player 3. Start … Continue reading

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Can’t edit Endnote styles

This is what endnote says about accessing styles “Accessing Styles in Other Places The Style Manager displays only the styles in the chosen styles folder. Only styles from one folder can be displayed in the Styles menu at any given … Continue reading

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Problems using flash drives

Problem: After plugging a flash drive into a Mosaic Windows machine, you are unable to see or use your flash drive. Solution: First, try holding down the shift key when you plug the flash drive in the the machine.  If … Continue reading

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