Category Archives: MS Office

Issues Saving in Microsoft Word or Excel

Posted on November 30, 2011 by Raven Hayes

If a user contacts you and says they are having issues saving in Word or Excel, especially if they have already had Office Repair tool has already run, then please run these steps on their account:         … Continue reading →

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Clearing Outlook Auto-Completion Cache

Posted on September 21, 2011 by Andrew Poindexter

Sometimes a stored email address for a user is changed but the cache holds the old email address.  To clear the cache, simply click the “File” button.  Then the “Options” item. Then click the “Mail” tab.  Then click the “Empty … Continue reading →

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Installing the Microsoft Office 2007 to 2010 Compatibility Pack

Posted on September 7, 2011 by Armando Castaneda

Installing the Microsoft 2007 to 2010 Compatibility Pack The purpose of this file is to allow users to open files saved in a 2007 format to open in Office 2010. NOTE: Make sure all Office products are closed before the … Continue reading →

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Adding the Academic Calendar in Outlook 2010

Posted on August 26, 2011 by Armando Castaneda

Instructions for Importing the Academic Calendar into Outlook 2010 These instructions are so that you can import the UNC Charlotte Academic Calendar into your Outlook 2010 calendar.  Please follow the steps below. First click and save the CSV file on … Continue reading →

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Microsoft Office 2010 Suite Quick Reference

Posted on July 19, 2011 by Armando Castaneda

I don’t see the “Print” option on the main menu in Word. To add the “Print” option to the main ribbon, please do the following: Click on “File”  Click on “Options”  Click on “Customize Ribbon”  Click on “Home”  Click on … Continue reading →

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Configuring MS Outlook 2007 on Personal Computer with POP3

Posted on July 11, 2011 by Mason Nater

POP3 Email Configuration in Outlook ITS does not make available detailed (or any) information regarding the configuration of MS Office Outlook 2007 in POP3 mode connecting to the campus servers.  POP3 is often more responsive and functional than IMAP, and is … Continue reading →

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Search Results Are Not Current

Posted on July 11, 2011 by Mason Nater

When attempting to search for an email the search results begin with emails from an earlier day.   For example: Search performed on: 10/08/09 Search results start with: 7/31/09   In most cases, the search results will find the most … Continue reading →

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Various issues with Microsoft Outlook 2007 SP2

Posted on July 11, 2011 by Mason Nater

A side effect of  the Microsoft Outlook 2007 SP2  may be noticed when you open Microsoft Outlook. When Outlook opens for the first time, it will show a dialogue box (see below). This dialog will last in typical cases for … Continue reading →

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Outlook 2007 will not save username or password

Posted on July 11, 2011 by Mason Nater

When a user opens Outlook 2007, they will see that their username is not already filled out. They will also notice that when they click the drop down arrow box, it is blank as well. Even if you click “remember … Continue reading →

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