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Category Archives: Mosaic Account
Migrating IE Favorites from ITS to Mosaic
In order to migrate a user’s Internet Explorer favorites from a user’s ITS account to their Mosaic account, their ITS drive must be mounted. To do so, open a command prompt on Mosaic and type the following commands: c: net … Continue reading
Posted in Internet Explorer 8, Internet Explorer 9, Mosaic Account, Web Browsers
Tagged Favorites, IE, Internet Explorer, ITS
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Printing Issues
Having Printing Issues … If you’re experiencing printing issues due to the following, take a look at these tips: a) Print job was sent, but the print job still hasn’t come out. Look at the printer display panel. If it … Continue reading
Adding a Google Calendar to MS Outlook
To sync a Google Calendar with your Outlook. Visit this link “UNC Charlotte Google Docs”. And login with your UNC Charlotte NinerNET credentials. Click on the “Calendar Tab” on the top left corner. In this document the … Continue reading
Posted in Google Calendar, Mosaic Account, Mosaic Software, MS Office, MS Outlook
Tagged calendar, Google, outlook
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Weird Characters in Personal Web Site
On some personal web sites in public_html folder, pages may appear with strange characters. These strange characters may look like diamonds with question marks inside or as empty boxes. How to fix it: (substitute windows-1252 with the appropriate encoding. … Continue reading
Posted in Mosaic WebApps, Personal website
Tagged characters, personal, site, web, weird
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Notepad opens when logging onto Mosaic
If Notepad opens up whenever you log onto Mosaic, from any workstation and you get this message: “[-ShellClassified] Localized Resource Name =@%SystemRoot%System32Shell32.dll,-216787″ Get rid of it by going to Start > All Programs > Startup. You should see Notepad there. right click … Continue reading
Unable to recover file
If a file is accidentally deleted from your computer you can recover it by using the program called recuva. Visit www.recuva.com. This will work for flash drives, memory cards, MP3 players, and hard drives alike. The key thing to remember … Continue reading
Printing – Out of print quota
To check print quota: Start>Run> type “cmd” in the command prompt type “pquota” Undergraduate students receive 250 pages of print quota per semester. Graduate students receive 1000 page of print quota per semester. Once this print quota is used … Continue reading
Creating an ACL Group and Giving Users Access
1. Click on “Start”, “Mosaic XP”, “Mosaic Utilities” then “AFS ACL Tool” 2. You will receive the following screen. 3. In the “New Group” window, type in the group name in the following format (please do not use any spaces). … Continue reading
svhost.exe taking all the cpu usage
“My mosaic desktop in any of the labs is running EXTREMELY slow. When I log on I get a message saying two .dll files are missing from the c: directory and occasionally receive a virus message. Through task manager, 99% … Continue reading
