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Author Archives: Raven Hayes
IE Favorite Delete Themselves after XP Update
As advised from our admin, here are two main reasons that this could happen: 1. The user has logged on too early, before the two beeps, after a reboot, and was using a temporary profile that the favorites were saved … Continue reading
Printing Issues
Having Printing Issues … If you’re experiencing printing issues due to the following, take a look at these tips: a) Print job was sent, but the print job still hasn’t come out. Look at the printer display panel. If it … Continue reading
Issues Saving in Microsoft Word or Excel
If a user contacts you and says they are having issues saving in Word or Excel, especially if they have already had Office Repair tool has already run, then please run these steps on their account: … Continue reading
Scanning Instructions
How to Scan: Start > Control Panel > Printers and other Hardware > Scanners and Cameras Once here, there is an icon that is a scanner. Right click the scanner and select Adobe/Acrobat. Select the device that is being … Continue reading
