Author Archives: Mason Nater

Configuring MS Outlook 2007 on Personal Computer with POP3

Posted on July 11, 2011 by Mason Nater

POP3 Email Configuration in Outlook ITS does not make available detailed (or any) information regarding the configuration of MS Office Outlook 2007 in POP3 mode connecting to the campus servers.  POP3 is often more responsive and functional than IMAP, and is … Continue reading →

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Search Results Are Not Current

Posted on July 11, 2011 by Mason Nater

When attempting to search for an email the search results begin with emails from an earlier day.   For example: Search performed on: 10/08/09 Search results start with: 7/31/09   In most cases, the search results will find the most … Continue reading →

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Various issues with Microsoft Outlook 2007 SP2

Posted on July 11, 2011 by Mason Nater

A side effect of  the Microsoft Outlook 2007 SP2  may be noticed when you open Microsoft Outlook. When Outlook opens for the first time, it will show a dialogue box (see below). This dialog will last in typical cases for … Continue reading →

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Weird Characters in Personal Web Site

Posted on July 11, 2011 by Mason Nater

On some personal web sites in public_html folder, pages may appear with strange characters. These strange characters may look like diamonds with question marks inside or as empty boxes.   How to fix it: (substitute windows-1252 with the appropriate encoding. … Continue reading →

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Cannot Access 49er Express from Home Computer

Posted on July 11, 2011 by Mason Nater

What internet provider are you using?  Currently, HughesNET is not capable of using 49er express. There is no known solution.   According to ITS, “There is a known problem with that ISP and 49er Express.  There is not a configuration … Continue reading →

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OWA does not work well with Firefox

Posted on July 11, 2011 by Mason Nater

When OWS is viewed in other browsers besides IE, it displays a very simplistic view that may frustrate users who are used to seeing an organized folder set up. When using browsers like Firefox, Google Chrome, Opera, and Safari, the … Continue reading →

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Web Sites Mysteriously Logs The User Off

Posted on July 11, 2011 by Mason Nater

Authenticated Web sites like Outlook Web Access and coefiles.uncc.edu (filedrawers) will cause any web site using http authentication to log off when the logoff feature is used. Specifically, logging out of Filedrawers or OWA will cause the user to logout … Continue reading →

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Outlook 2007 will not save username or password

Posted on July 11, 2011 by Mason Nater

When a user opens Outlook 2007, they will see that their username is not already filled out. They will also notice that when they click the drop down arrow box, it is blank as well. Even if you click “remember … Continue reading →

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