Author Archives: David Whisler

Why was Microsoft SharePoint Designer removed from Mosaic?

Posted on September 21, 2011 by David Whisler

Sharepoint Designer has been replaced by Microsoft Expression.  Sharepoint Designer 2010 only works with Sharepoint websites.  You can no longer edit non-Sharepoint websites like you could in 2007.  We kept 2007 on the system for a few months while we … Continue reading →

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Can’t connect to Mosaic Anywhere

Posted on May 19, 2011 by David Whisler

If you are unable to log onto a rws (remote workstation), this could be because you have a lock file in place. Mosaic Anywhere will not let you log into more than one rws machine at a time. What you can do is … Continue reading →

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Firefox web browser crash

Posted on May 19, 2011 by David Whisler

When a user comes to the help desk complaining that their Firefox has been crashing recently, check and see if the user is using Gmail. With Firefox, the Google talk plugin has been causing this annoyance. The commonly used fix … Continue reading →

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MS Outlook Search Results Are Not Current

Posted on May 19, 2011 by David Whisler

When attempting to search for an email the search results begin with emails from an earlier day. For example: Search performed on: 10/08/09 Search results start with: 7/31/09 In most cases, the search results will find the most recent emails … Continue reading →

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Linux applications don’t display correctly

Posted on May 19, 2011 by David Whisler

Symptoms: Linux applications may display incorrectly. Weird things like axis on graphs being flipped or other weirdness. The application displays differently when run via Exceed, on console with an ATI card, or the console with an nVidia card. Solution: Open … Continue reading →

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Red Hat and Plug and Play Devices

Posted on May 19, 2011 by David Whisler

Mosaic Linux (RedHat 5 64bit) will recognize USB thumb drives and external USB hard drives that are formatted as FAT, ext2, or ext3. At this time, Mosaic Linux supports NTFS-formatted drives.

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svhost.exe taking all the cpu usage

Posted on May 19, 2011 by David Whisler

“My mosaic desktop in any of the labs is running EXTREMELY slow. When I log on I get a message saying two .dll files are missing from the c: directory and occasionally receive a virus message. Through task manager, 99% … Continue reading →

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What are the current AFS limits

Posted on May 19, 2011 by David Whisler

On Windows: On all platforms: * 2TB maximum volume size, but realistically should be 1TB to allow for backup snapshots (copy-on-write) if the 2TB partition limit is in effect. * before Fall 2009 – 2TB maximum partition size on fileserver … Continue reading →

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Access to other Mosaic user directories

Posted on May 19, 2011 by David Whisler

One of the common confusion for Mosaic users is that when they want to give access to their directory they neglect to give the full path of their directory to the community of users who need access.

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